RICM

Co-operative Management

Monthly Mirror

Regional Institute of Coop. Management, Chandigarh

VOLUME 12                                ISSUE 3                              MAY TO JULY 2006

 

BARIERS TO COMMUNICATION

Nothing is so simple that it cannot be misunderstood. -          Freeman Teague, Jr.

Anything that prevents understanding of the message is a barrier to communication. Many physical and psychological barriers exist:

  • Culture, background, and bias – We allow our pat experiences to change the meaning of the message. Our culture, background, and bias can be good as they allow us use our past experiences to understand something new, it is when they change the meaning of the message then they interfere with the communication process.

  • Noise – Equipment or environmental noise impede clear communication. The sender and the messages being sent to each other.

  • Ourselves – Focusing on ourselves, rather than the other person can lead to confusion and conflict. The “Me Generation” is out when it comes to effective communication. Some of the factors that cause this are defensiveness (we feel someone is attacking us), superiority (we feel we know more that the other), and ego (we feel we are the center of the activity).

  • Perception – Of we feel the person is talking too fast, not fluently, does not articulate clearly, etc., we may dismiss the person. Also our preconceived attitudes affect our ability to listen. We listen uncritically to persons of high status and dismiss those of low status.

  • Message – Distractions happen when we focus on the facts rather than the idea. Our educational institutions reinforce this with tests and questions. Semantic distractions occur when a word is used differently than you prefer. For example, the word chairman instead of chairperson, may cause you to focus on the word and not he message. 

 

Editor:   Ms.Kulwant Singh, Faculty Member
Mr.Rajan Basnet, Tech. Asstt.

Dr.Niraj Pasricha
Regional Director

Phone No.0172-2600557 
E-Mail-ricmchd@hotmail.com

Fax No.0172-2609157
For Private Circulation Only